If you're running Caption.Ed on your desktop and you get a message saying 'disconnected from server'.

> Ensure you have a good internet connection here.

> Check the current status of Caption.Ed here.


If our server is offline:

Very occasionally we will have downtime on our servers. Sometimes this is for maintenance and we tend to try and make sure it happen at times when it is likely to cause least disruption for our users. Unfortunately sometimes it is unplanned. We will work to ensure we get out server back online ASAP!

If our server is online:

Please get in touch at [email protected]

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