This article is designed to support those who are transcript editors who may be struggling to transcribe a piece of media for editing.
If you want to learn the basics of how to create and edit transcripts as a transcript editor then please read the article here.
If the media you are unable to transcribe a piece of media then please check below:
Is the media University Media?
Caption.Ed will transcribe and allow editing for university media hosted (in default HLS format) on most lecture capture systems and media hosting services. These included but are not limited to:
Are there multiple pieces of media on the webpage?
If the webpage has several videos on it Caption.Ed will not be able to detect which one to transcribe, therefore please ensure you open each video in its own page. This can often be done by right clicking a video and pressing open in tab, or by clicking the icon highlighted below: