Institutional Accounts Support

If you have an institutional account, here are some support articles to answer any questions you might have

12 articles in this collection
Written by Richard Purcell

Unable to create a transcript (transcript editor).

Written by Richard Purcell
Updated over a week ago

University benefits of Caption.Ed

Learn how Caption.Ed can be used across your institution.

Written by Richard Purcell
Updated over a week ago

What is a Transcript Editor?

This is a guide to the role of 'transcript editor'.

Written by Richard Purcell
Updated over a week ago

What is Active - Passive Captioning.

A guide to what is meant by active-passive captioning.

Written by Richard Purcell
Updated over a week ago

How to use the editing suite (institutional admin)

This is a guide to how to use the editing suite for stored transcripts.

Written by Richard Purcell
Updated over a week ago

How to access transcripts and the editing suite.

This is a guide to using the editing suite as an institutional admin.

Written by Richard Purcell
Updated over a week ago

How to block certain website.

Here we will explain how to create a place blocks on certain websites.

Written by Richard Purcell
Updated over a week ago

How do I set a usage cap?

This article will show you how to set usage caps for users.

Written by Richard Purcell
Updated over a week ago

Institutional Usage

How to look up, interpret and download institutional usage data.

Written by Richard Purcell
Updated over a week ago

How to set an institutional logo?

This will show you how assign or change a logo on you institutional admin page.

Written by Richard Purcell
Updated over a week ago

How to invite a new user.

Here we will walk you through how to add an new user to your institutional account.

Written by Richard Purcell
Updated over a week ago

How Caption.Ed can support your academic staff.

Save time and energy generating captions.

Written by Richard Purcell
Updated over a week ago