Institutional Accounts Support

If you have an institutional account, here are some support articles to answer any questions you might have

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12 articles in this collection
Written by Richard Purcell

Unable to create a transcript (transcript editor).

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Written by Richard Purcell
Updated over a week ago

University benefits of Caption.Ed

Learn how Caption.Ed can be used across your institution.
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Written by Richard Purcell
Updated over a week ago

What is a Transcript Editor?

This is a guide to the role of 'transcript editor'.
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Written by Richard Purcell
Updated over a week ago

What is Active - Passive Captioning.

A guide to what is meant by active-passive captioning.
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Written by Richard Purcell
Updated over a week ago

How to use the editing suite (institutional admin)

This is a guide to how to use the editing suite for stored transcripts.
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Written by Richard Purcell
Updated over a week ago

How to access transcripts and the editing suite.

This is a guide to using the editing suite as an institutional admin.
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Written by Richard Purcell
Updated over a week ago

How to block certain website.

Here we will explain how to create a place blocks on certain websites.
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Written by Richard Purcell
Updated over a week ago

How do I set a usage cap?

This article will show you how to set usage caps for users.
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Written by Richard Purcell
Updated over a week ago

Institutional Usage

How to look up, interpret and download institutional usage data.
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Written by Richard Purcell
Updated over a week ago

How to set an institutional logo?

This will show you how assign or change a logo on you institutional admin page.
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Written by Richard Purcell
Updated over a week ago

How to invite a new user.

Here we will walk you through how to add an new user to your institutional account.
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Written by Richard Purcell
Updated over a week ago

How Caption.Ed can support your academic staff.

Save time and energy generating captions.
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Written by Richard Purcell
Updated over a week ago