Configuring your Firewall Software

If you're using a computer on a network managed by your workplace or university, your organisation's firewall may block TalkType from working correctly.

What's a firewall?

A firewall is a network security process that monitors and filters incoming and outgoing network traffic. It can restrict access to certain domains.

Which domains do I need to allow?

TalkType needs to connect to some domains to work properly. These domains are:

• transcriber.carescribe.io

• transcriber-talktype.carescribe.io

• api.talk-type.com

• captioned.talk-type.com

• connect.carescribe.io

• api.captioned.carescribe.io

• carescribe.io

• caption-ed.com

• talk-type.com

Check with your organisation's IT team that these domains have been whitelisted for full access.

Also, ensure that TalkType has been whitelisted for your antivirus program.