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How to connect Softphones to Caption.Ed

Softphones are becoming more common in the modern workplace; they allow you to take calls through your laptop. This guide will show you how to caption your Softphone calls using Caption.Ed. 

How to connect your Softphone to Caption.Ed.

 

  1. You need to download our Caption.Ed App.
  2. Once downloaded, open Caption.Ed, then click on the green Record button.
    Screenshot 2025-11-03 at 16.19.51
  3. Ensure that your microphone is turned on and set to the correct headset or external microphone, and that your system audio is enabled. 
    Screenshot 2025-11-03 at 16.41.19-1
  4. Once set up, hit the green Start Recording button.

    Now you're ready to start captioning your Softphone calls!