March 10, 2026 How to fix common issues with Caption.Ed Why can't Caption.Ed Scribe record my Zoom meeting? Why are captions not appearing even though there’s speech? How to find your error logs How to activate your Access to Work or Disabled Student Allowance license What type of microphone is best for me? I can’t install the desktop app How to find what version of Caption.Ed you are on How to contact Customer Support How to improve transcript accuracy